Updated Date: March 24, 2025

 

Welcome to the official website of Verdea Tea (hereinafter referred to as "this website"). This website is operated by Verdea Tea, providing users with information regarding tea products and online shopping services. Before utilizing this website or purchasing our products, please peruse these "Terms and Conditions" (T&C) meticulously. The utilization of this website implies that you have read, comprehended, and agreed to be bound by the following stipulations. In case of non-compliance with these T&C, please cease the use of this website promptly.

 

Verdea Tea reserves the right to modify these T&C at any time without prior notification. It is advisable to review the latest version periodically to ensure acquaintance with the most current regulations.

 

1. Definitions

1.1 The principal terms employed in these T&C are defined as follows:

"Verdea Tea", "we", "company": Denote the Verdea Tea brand along with its owner, management personnel, and associated entities.

"User", "customer", "you": Refer to any individual or business entity that accesses this website or acquires products.

"Product": Encompasses all tea and related products offered by Verdea Tea.

"Order": Signifies the purchase request submitted and paid for by the user on this website.

"Service": Comprises all functionalities provided by this website, including online shopping, product presentation, and customer support, among others.

 

2. Usage Terms

2.1 Applicable Scope

These T&C are applicable to all visitors and registered users.

All activities of users on this website, including browsing, placing orders, making payments, receiving goods, etc., are governed by these T&C.

 

2.2 User Responsibilities

Users must be at least 18 years old or have attained the legal age of majority in their respective country/region.

Users are obligated to ensure the authenticity, accuracy, and completeness of the information provided (such as name, address, and contact details).

Users are prohibited from engaging in any illegal, abusive, or unauthorized activities, such as placing fraudulent orders, infringing intellectual property rights, or attacking the website's security.

 

3. Account Management

3.1 Account Registration

Users have the option to create an account for expedited checkout and tracking of order status.

During account registration, users must furnish a valid email address and contact information.

 

3.2 Account Security

Users bear the responsibility of safeguarding their account information (such as passwords) and preventing unauthorized access.

In the event of account theft or the presence of security risks, users are required to notify Verdea Tea immediately.

Verdea Tea assumes no liability for any losses resulting from account leakage or theft.

 

4. Orders and Payments

4.1 Order Processing

Upon a user placing an order, the system will automatically dispatch an order confirmation email.

We reserve the right to accept or reject orders, for instance, in cases of insufficient inventory, failed payment, or violation of these T&C.

Once an order is confirmed, users are not permitted to cancel or modify it arbitrarily. In case of exceptional circumstances, please contact customer service.

 

4.2 Price and Currency

The prices listed on this website are in USD and do not incorporate taxes and shipping fees.

Prices may be adjusted in accordance with market fluctuations, with the final amount being determined at checkout.

 

4.3 Payment Methods

We support payment modalities such as credit/debit cards (Visa, Mastercard, Stripe), bank transfer, etc.

Users must ensure adequate funds in their payment accounts; otherwise, orders may be canceled.

 

5. Shipping and Delivery

5.1 Delivery Scope

Verdea Tea offers global shipping, yet certain countries/regions may be inaccessible due to policy restrictions.

The estimated delivery time of the order will be displayed at checkout but may be influenced by factors such as logistics, weather, customs clearance, etc.

 

5.2 Logistics Fees

The specific shipping costs will be presented on the checkout page and may vary based on the destination.

 

5.3 Order Tracking

After the order is dispatched, the user will receive an email containing the logistics tracking number.

In the event that the order fails to arrive within a reasonable period, please contact customer service.

 

6. Returns and Refunds

6.1 Return Policy

As tea is classified as a food item, returns will not be accepted unless there are quality issues.

In the case of logistics damage or quality problems, please provide photos and contact us within 7 days of receiving the goods.

 

6.2 Refund Rules

Refunds are typically processed via the original payment method, and the processing time is approximately 7 to 14 working days.

No refunds will be issued for orders returned due to customer reasons (such as providing an incorrect address or failing to collect the package in a timely manner).

 

7. Intellectual Property

All content on this website (including but not limited to images, text, trademarks, logos, and product descriptions) is protected under intellectual property laws.

Reproduction, modification, republication, or utilization for commercial purposes without authorization is strictly prohibited.

 

8. Disclaimer

8.1 Disclaimer of Liability

We are not accountable for any losses arising from errors in website content, service interruptions, or external factors.

Product information is provided for reference only and does not constitute medical or health advice.

 

8.2 Limitation of Liability

Within the scope permitted by applicable law, Verdea Tea shall not be held liable for any indirect, incidental, or special damages.

 

9. Governing Law and Dispute Resolution

These T&C are subject to the laws of China. In the event of a dispute, both parties shall initially attempt to resolve it through amicable consultation. In the event of unsuccessful consultation, the matter may be submitted to arbitration in China.

 

10. Contact Information

Should you have any inquiries, please contact us through the following means:

Email: info@uchange.ltd

For any discrepancy due to translation reasons, the Chinese version shall prevail